Privacy Policy

Effective Date: January 2025

At Soletouched, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information.

3.1 Information We Collect

We collect the following types of information when you interact with our Site:

• Personal Information: Name, email address, phone number, payment information.
• Non-personal Information: IP address, browser type, device information, usage data.
• Payment Information: We collect payment details to process transactions, but we do not store your credit card details.

3.2 How We Use Your Information

We use your information for the following purposes:

• To process and fulfill orders and services
• To communicate with you regarding your orders, inquiries, or account updates
• To improve our website and services based on customer feedback
• To send promotional emails or offers (if you have consented to receive them)

3.3 How We Protect Your Information

We use industry-standard security measures, including SSL encryption, to protect your personal and payment information. While we strive to maintain high standards of security, no method of transmission over the Internet is 100% secure.

3.4 Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with trusted third-party service providers who assist in running our business (e.g., payment processors, shipping companies). These third parties are bound by confidentiality agreements and are only permitted to use your information to perform services for us.

3.5 Cookies

Our website uses cookies to enhance user experience, track usage, and remember preferences. You can control cookie settings through your browser, but disabling cookies may impact your user experience.

3.6 Your Rights

You have the right to access, update, or delete your personal information at any time. If you wish to exercise these rights, please contact us at info@soletouched.com.

3.7 Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the revised date.

3.8 Contact Us

If you have any questions about our Privacy Policy, please contact us at: info@soletouched.com