Enjoy free shipping over $150 - every order is 100% satisfaction guaranteed.
Get Service
Welcome to SoleTouched Sneaker Services
Transform Your Sneakers—Easy, Fast, and Reliable
We’re here to bring your sneakers back to life with professional cleaning, restoration, and repair services. Whether you’re shipping in or dropping off, we’ve made the process seamless for you.
How It Works
Start Your Check-In
Click the button below to begin. You’ll provide details about your sneakers, including the condition, material, and specific concerns, such as scuffs, oxidation, or separation.
Review and Quote
Our Sneaker Technicians will carefully review your photos and the details you’ve submitted. You’ll receive an estimated quote within 24-48 hours.
Approve and Pay
Once you approve the quote, we’ll send instructions for payment and next steps. For shipping orders, you’ll receive the shipping address. For drop-offs, you’ll book an appointment through our scheduling tool.
Service in Progress
Once your sneakers are in our hands, we’ll get to work right away. Turnaround time depends on our lab’s volume, but you can reach out anytime for updates
Why Choose SoleTouched?
We Do More Than Clean.
Our sneaker cleaning solution doesn’t just clean—it removes oxidation (yellowing) and restores your sneakers to a like-new appearance. Your kicks deserve this level of care!
Convenient Locations.
Drop off your sneakers at either of our locations—Columbia, SC, or Charlotte, NC—or take advantage of our easy and convenient ship-in service for ultimate flexibility.
Expert Care.
Every sneaker is evaluated by experienced technicians who ensure you get the best results.
Ready to Check In?
Let’s get started! Whether you’re shipping in or dropping off, we’ll guide you through every step of the process.
Frequently Asked Questions
How long does the process take?
We typically complete cleanings within 2-2.5 weeks after receiving your sneakers.
Restorations like icy sessions and re glues can take 2.5-3.5 weeks depending on the condition of the shoe
Can I ship in multiple sneakers at once?
Absolutely! You’ll fill out the check-in details for each sneaker during the process.
How do I pay?
We accept payments via secure links. Details will be provided after you approve your quote.
What if my sneakers need extra work?
If additional services are needed, we’ll send detailed photos and update the quote before proceeding.
Drop-Off Appointments
For local customers in Columbia, SC, or Charlotte, NC:
After your check-in, book your drop-off appointment using our scheduler.
Shipping Instructions
For customers shipping their sneakers:
After payment, you’ll receive detailed shipping instructions. Pack your sneakers and laces securely (no additional accessories or sneaker boxes, please). We’re just a shipment away from transforming your sneakers!
Contact Us
Have questions? Need assistance?
Call us at 803-563-4700.
